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Online Bill Pay For Direct Bill Customers Goes Live On


CHICAGO, March 2, 2015 /PRNewswire/ -- CNA today announced new self-service capability for CNA direct bill insureds to pay their invoices online through a new enhancement to

Through the new, user-friendly bill pay feature – accessible via desktop and mobile devices – insureds can pay individual invoices online through electronic funds transfer, or enroll in automatic bill pay where premium payments are taken directly from bank accounts on a recurring basis. 

"The new feature is a direct response to direct bill customers' desire to pay their commercial insurance premiums online," said Katie Cunning, senior vice president, Worldwide Operations.

Since the launch of the company's new web site in July, has received an "Excellent" satisfaction score from visitor feedback and the online bill pay functionality is another step in putting the customer first.

Additionally, visitors to will experience:

  • A guided path to industry specific information and resources;
  • Dynamic content designed for managing their specific risks;
  • A mobile-ready site that adapts to the device being used;
  • The ability to share site content via email or social channels;
  • An experience that's concise, efficient and easy to follow.

Serving businesses and professionals since 1897, CNA is the country's seventh largest commercial insurance writer and the 13th largest property and casualty company.  CNA's insurance products include standard commercial lines, specialty lines, surety, marine and other property and casualty coverages. CNA's services include risk management, information services, underwriting, risk control and claims administration.  For more information, please visit CNA at "CNA" is a service mark registered by CNA Financial Corporation with the United States Patent and Trademark Office. Certain CNA Financial Corporation subsidiaries use the "CNA" service mark in connection with insurance underwriting and claims activities.

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Brandon Davis, 312-822-5167
Sarah Pang, 312-822-6394



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